職場英語口語急救包(MP3+中英文本) 第45期:接聽電話
第45期:接聽電話
京明貿易公司。請問有什麼事？
Jingming Trading Company. May I help you.
For example:
A: Jingming Trading Company. May I help you?
京明貿易公司。請問有什麼事？
B: Hello. This is George Shute. I'd like to speak to Mr. Brown, please
喂，我是喬治•舒特，我想跟布朗先生講話。
請問貴公司的名字？
Could I have the name of your company, please?
For example:
A: Could I have the name of your company, please?請問貴公司的名字？
B: Yes，it's Madison Industries.梅迪森工業公司。
布朗先生在嗎？
Is Mr. Brown in?
For example:
A: Is Mr. Brown in?布朗先生在嗎？
B：I'm Speaking.我就是。
喂，請找肯尼聽電話好嗎？
Hello. May I speak to Kenny, please?
For example:
A: Hello. May I speak to Kenny，please? 喂，請找肯尼聽電話好嗎？
B: I'm sorry. He's not in right now. Who's calling, please?
對不起，他現在不在。請問您是哪一位？
我找布朗女士，是有關廣告的事。
I'm calling for Ms. Brown in advertising.
For example:
A: I'm calling for Ms. Brown in advertising.
我找布朗女士，是有關廣告的事。
B: I'm sorry, but she's in New York on business.
很抱歉，她出差到紐約了。
你知道他什麼時候回來嗎？
Do you have any idea when he'll be back?
When do you expect him back?
What time do you think he'll be in?
Can you give me some idea when he'll be back?
For example:
A: Do you have any idea when he'll be back?
你知道他什麼時候回來嗎？
B: He'll probably be back around 5:30. 他大概5點半就會回來。
我是回格林女士的電話。
I'm returning a phone call from Ms. Green.
For example:
A: I'm returning a phone call from Ms. Green.
我是回格林女士的電話。
B: I'm sorry. She's gone home for the day.
很抱歉，她今天已回家了。
return a phone call 回電話
我恐怕她現在無法分身。
I'm afraid she's tied up at the moment.
For example:
A: I'm afraid she's tied up at the moment. 我恐怕她現在無法分身。
B: No, thank you. I'll call again. 不，謝謝你，我會再打來。
對不起,他正在接聽別的電話。
I'm sorry, he's on another line at the moment.
他不在座位上。
He's not at his desk.
她不久就回來了。
She should be back before long.
before long不久以後
你介意爲我留個口信嗎？
Would you mind taking a message for me?
Could you take a message for me?
我想請劉先生來接電話。
I would like to talk to Mr. Liu.
May I speak to Mr. Liu, please?
Please allow me to speak with Mr. Liu.
Can I speak to Mr. Liu?
I'd like to speak to Mr. Liu.
請問您是哪一位？
Who is that, please?
Who is calling, please?
May I ask who's calling?
Can I have your name ,please?
May I ask who is speaking，please?
請轉馬先生。
Connect me to Mr. Ma，please.
Put me through Mr. Ma please.
請稍等。
One moment, please.
Just a moment, please.
Please hang on.
Just a minute, please.
Hold the line, please.
Will you hold the line a moment, please?
Hold on a minute, please.
有什麼急事嗎？
Is it urgent?
For example:
A: Is it urgent?有什麼急事嗎？
B: It's nothing important.沒有什麼要緊事。
3分鐘後我要開會。
I have exactly three minutes before I'm due at a meeting.
For example:
A: I have exactly three minutes before I'm due at a meeting.
3分鐘後我要開會。
B: OK, let's get right to business.好吧，讓我開門見吧！
不，這裏不是你要的號碼。
I'm sorry, that number has been changed.
可否幫我覈實一下這個號碼？
Could you check the number for me, please?
Could you test the number for me, please?
Could you try the number for me, please?
請你告訴他回我電話好嗎？
Would you ask him to call me back?
For example:
A: Would you ask him to call me back?請你告訴他回我電話好嗎？
B: Yes. Let me confirm your name and phone number.
是的，讓我確認一下你的名字和電話號碼。
請問是什麼事？
May I ask what it's about?
For example:
A: May I ask what it's about?請問是什麼事？
B: It's about the vote.是關於選舉的事。
布朗先生，你的電話。
Mr. Brown, you are wanted on the phone.
Mr. Brown, telephone.
Mr. Brown，you have a phone call.
通話情況很糟。
The connection was bad.
There's a bad connection.
有沒有其他的人能幫我？
Is there anyone else who can help me?
Would you connect me to someone who could help me with this?
For example:
A: Is there anyone else who can help me?有沒有其他的人能幫我？
B: I'll connect you with the department concerned.
我將爲您轉接相關的部門。
我還是遲些再打來吧。
I'd rather call back later.
I'll phone again then,
I'll call you again later.
I'll call later.
I'll ring back later.
Talk to you soon.
I'll call you again later.
你看他什麼時候纔有空？
What time do you think he'll be free?
When will he be free?
Have you any idea when he'll be available?
For example:
A: What time do you think he'll be free?你看他什麼時候纔有空？
B: In my opinion ,he'll be free at 7 o'clock.我想他7點有空。
請問你的名字怎樣拼呢？
How do you spell your name, please?
Could you please tell me how your name is spelled?
對不起，他休病假了。
I'm sorry, he's on sick leave.
be on sick leave 請病假
有什麼需要轉告的嗎？
May I take a message?
Can I take a message?
Can I give him a message?
Would you like to leave a message?
請再說一次好嗎？
Could you repeat that, please?
I beg your pardon?
請說大聲些。
Please speak a little louder.
Can you speak a bit louder?
我回來儘快回電給你。
When I return，I will call you back.
I'll get back to you as soon as possible.
我不得不說再見了。
I have to say “good-bye”.
I think I have to ring off now.
