酒店英語情景對話

爲了幫助大家提高英語口語水平，下面小編給大家帶來酒店英語情景對話，希望對大家有所幫助!

酒店英語情景對話:引客進房

Guiding the Guest to Their Rooms 引客進房

Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您們旅途愉快嗎?

Mr. Bellow (B): Yes, thanks. 是的，謝謝。

FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.

歡迎到9樓，我是樓層服務員。如果有什麼需要，請告訴我。

B: Where is Room 908, please? 908房在哪兒呢?

FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.

BELLOW先生、夫人，請走好，沿着這兒走就可以了。

Mrs. Bellow(M):Oh, how do you know our name?

你是怎麼會知道我們的名字?

FA: It was on the arrival list for room we are. May I have your key, please? Let me open the door for you.

您們的名字在908房的預抵名單上，把房間的鑰匙給我好嗎?我幫您們開門。

B: Here it is. 在這。

FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲門，然後引領客人進房間並開燈)這邊請。

B: Thank you. When will our baggage arrive?

謝謝，我們的行李什麼時候送上來?

FA: Your suitcases will be here shortly. The bellman is handling them.

您們的行李馬上就送上來了。行李員正在處理當中。

B: Very well(Looking around the room.) 非常好(環視房間)

FA: How do you like this room? 您覺得這房間怎麼樣呢?

M: Oh, it looks comfortable and cozy. We like it very much.

看起來很舒適。我們很喜歡。

FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.

(把窗簾拉開)這房間朝南並面對着黃浦江，景色很好。

M: Yes, how lovely it is! 是的，真的很美!

FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房間鑰匙交給BELLOW先生)這是您的鑰匙。

酒店英語情景對話：預訂客房

Making a Reservation 預訂客房

Reservationist(R): Good afternoon. What can I do for you?

下午好，我能幫您什麼嗎?

Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?

下午好，這裏是北京外貿公司，我想訂一間套房，有嗎?

R: Certainly, can you give me your name please, sir?

有的，先生，可以告訴我您的名字嗎?

C: West, W-E-S-T.

R: Thank you, Mr. West. But by the way, how long will you stay here?

謝謝，WEST先生。請問你要住多久呢?

C: I’ll stay here for quite a long time.

我將會住很長一段時間的。

R: I’m glad you will be staying at our hotel for a long time.

很高興你將會在我們酒店長住。

C: How much is the suite, please?

請問套房多少錢呢?

R: Your suite is 320 yuan (RMB) per day.

您訂的套房一天是320元。

C: Does that include attendance?

有包括服務費嗎?

R:Three hundred and twenty yuan a day, service included.

320元一天，包含服務費。

C: Meals included?

餐費有包含在內嗎?

R: Meals are extra, not included.

餐費是另外算的，不包含在內。

C: What services come with that?

都還有些其他的什麼服務嗎?

R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.

您的房間有一間帶空調的臥室，一間客廳，一間浴室，一臺彩電，一部電話並且每天都有主要的國際新聞報送到您的房間。

C: Do I have to pay in advance?

我需要提前預付嗎?

R: Yes, you may pay half of it. The account will be settled later.

要的，您需要先預付一半，稍後會設定一個帳戶。

C: On which floor is the suite?

套房在幾樓呢?

R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.

我們提供兩個套房供您選擇。一個是在一樓，另一個是在十三樓。兩個套房都帶浴室並且都是朝南的。

C: What’s the difference between them?

它們之間有什麼不同呢?

R: The conditions and the prices are the same. No difference.。

條件和價格都是一樣的，沒什麼不同。

C: Which is quiet? I want a quiet one. I hate noise at night.

哪一間更安靜?

R: The one on the thirteenth floor is very quiet. The room number is 1316.

三樓的那一間是非常安靜的。房間號是1316。

C: I think I’ll take the one on the thirteenth floor.。

我想我還是訂三樓的那一間吧。

R: OK. And your arrival and departure dates?

好的，那您抵店和離店的日期是?

C: I don’t know, but it could be seventeen to twenty days.

不知道，但是大概會住17至20天吧。

R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.

那我們只能確認一個房間給您，從10號至27號，恐怕我們不能保證27號之後有房間給您了。

C: What if there isn’t any room then?

是不是那之後都沒有房間了?

R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.

不要急，先生，我們也可以將您列在等候名單上或者在最近的地方爲您找一家酒店。

C: Fine, thank you. Good-bye.

好的，謝謝，再見。

酒店英語情景對話：辦理離店手續

Dealing with leaving Procedure辦理離店手續

Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?

這裏是禮賓臺，有什麼可以幫到您的嗎?

Guest (G): I’m going to check out soon. Could you pick up my luggage, please? 我要退房了，你能上來拿行李嗎?

BC: Certainly, sir. May I have your room number, please?

可以的，能告訴我您的房間號碼嗎?

G: Yes. It’s 2932. 。好的，2932房。

BC: Room will send a bellman immediately. Could you wait in your room, please?

2932房，我們會馬上派一名行李員上去，您在房間裏等，行嗎?

Bellman (B): Good morning, sir. I’ve come for your bags.

早上好，先生，我是來幫您出行李的。

G: Thank you. Could you take these two suitcases, please? I’ll bring the shoulder bag with me.

謝謝，你幫我拿這兩個行李箱好嗎，我拿揹包。

B: Certainly, sir. Two suitcases? 好的，兩件行李箱是嗎?

G: Yes. 是的。

B: Is there anything valuable or breakable in them?

裏面是否有貴重物品或者易碎物品呢?

G: No. 沒有。

B: This is your claim tag, sir. We will keep your bags at the Bell Captain’s Desk. Could you pick them up there, please?

這是您的行李標籤，我們會將行李放在行李臺。您到那兒取行李好嗎?

G: Certainly. 好的。

B: Thank you, sir. 謝謝您。