雅思口語話題part2高分範文之：好的服務

大家記得曾經受過什麼良好的服務嗎？下面小編給大家帶來雅思口語話題part2高分範文之：好的服務，望喜歡！

雅思口語話題part2高分範文之：好的服務(where you received a good service)

Describe an occasion where you received a good service from a company or shop

You should say:

What the service was

When and where it happened

Whom you were together with

How you felt about it

And explain why you think it was good service

Two years ago, I succeeded in returning a broken sweater to customer service at ABC store in Canada with my friend. I was very satisfied with the returning service there. It could be the best returning experience I've ever had.

I bought a sweater from ABC store two years ago and washed it immediately after buying it. However, I found it's broken after being washed on the same day. I took this sweater to the store, wishing I could return it by some luck because usually clothes couldn't be returned or exchanged after being washed. The lady was so nice. She apologized immediately after listening to my request. She said it's their quality problem and promised to refund in 3 business days. She apologized again for the poor quality and shopping experience. I didn't expect it could be solved so smoothly and easily. I would like to shop there again just for their great service.

　　雅思口語part2範文：好的服務

主題：蘋果店維修服務

雅思口語part 2範文內容：蘋果商店的一次服務體驗。我有一個小型的Mac Mini，我用了三年。4月的一天，機器毫無預兆地不能啓動了。我嘗試了各種方法，但無法解決這個問題，所以我把它送到了最近的蘋果商店。一個年輕人幫我檢修，重裝系統，幾分鐘後，多虧了這個年輕人，我的Mac Mini獲得了重生。

Let me talk about the experience in an Apple Store. I had a small Mac Mini which I had used for three years. One day in April, the machine could not boot without warning. I tried various methods but couldn’t solve the problem, so I sent it to the nearest Apple Store which was located in the Wangfujin. That shop was newly open and it was quite spacious and there were not many people in there. There was a young man who took my mac, and checked it thoroughly. He asked several questions politely about when the machine was black screen, and what I was doing the last time the computer was fine. After a couple of minutes, he advised me that the hardware of the machine was good, and there was something wrong with the software, and it was best to reinstall the operating system, which would take me ten minutes before it was finished and reminded me that all the data in the computer would be erased. After I agreed with his suggestion, the young man immediately started to install the latest operating system for me. Several minutes later, thanks to the young man, my Mac Mini was reborn.

I was quite satisfied with the service the young man provided, he was obviously well-trained, and he was quite patient to fully understand what problem was with my mac and used his professional skills to deal with it. Besides, he was very proficient in his field, and seemed very reliable to me.

　　雅思口語Part2&Part3話題及範文解析：良好的服務體驗

Part2&Part3 新題部分——事件類：良好的服務體驗

P2

Describe a time when you received a good service from a shop or a company.

You should say:

What the service was

Who you were with when you were served

Why you went there

And explain why you think their service was good

P3

What kind of service is not good?

How do you deal with impolite waiters?

Do you think that all waiters should be given training classes?

Would you like to work in the service industry in the future?

Why do some old people want to be waiters in big cities?

解析

題目要求考生描述一次在商場或公司感受道德良好服務體驗。內容需包含以下方面：這是什麼服務;體驗此項服務時身邊陪伴的人;你去此處的原因，以及解釋你爲什麼覺得他們的服務很好。

範文

In the modern world, with the rapid development of economy, the service providing for customers is also becoming more delicate. On account of the small town I’ve lived for 18 years, it hardly appeared that I received an impressively good service. The first good service that impresses me is from the Uniqlo store that I went to on my first year in university.

The first-year study is relative easy. One day, I invited my roommates to go shopping with me. There was a big brand of Uniqlo in the mall we went for shopping. Out of curiosity, I dragged my roommates into that Uniqlo store. When I stepped into it, no one came to me and asked what I needed. It made me feel comfortable because sometimes I just wanted to have a look at clothes without buying them. If any salesman comes to me and asks, I will feel ashamed of not buying any goods.

I looked around and picked up one or two clothes that I wanted to try on. Waiting in the line of trying on clothes, I noticed that there were three to four salesmen standing in the entrance of the fitting room to organize clothes in order. It also relieves the guilty from me about trying on clothes without buying because these salesmen don’t just serve you. By the time I was ready to leave, no one had come out and say, “thank you for coming.”.

It might be little strange to call this service a good service because there isn’t any service provided for me. However, it provides me enough space to choose goods that I need or want to buy without putting pressure on me. It respects my right of free choice which lets me feel that it is a good service I had.

　　雅思口語不流利的原因分析

雅思口語流利度是雅思口語考試的第一大考覈原則。大部分考生在雅思口語流利度方面有兩大制約條件。

其一是心理因素，就是怕出錯。常見的症狀就是一句話出口前，先想好中文，再在心裏把它譯成英語，然後再出口。這樣在表達方面自然大打折扣。口試是口語考試，關鍵是交際能力。我們不能要求口語和書面語一樣毫無差錯。這時的最佳心理狀態就是自信：什麼問題都不在話下。考官提出問題後，最好能在5秒鐘內開始回答。

其二是準備因素，就是沒有準備好要說什麼內容。口語的題目涉及生活各個方面，筆者經常笑稱這是對自己生活的一次大回顧、大反思。如果你沒有準備，沒有什麼話可以說，最容易犯的錯誤就是重複剛纔自己說的話，爲自己爭取時間想下面要說什麼，正好犯了流利的大忌。

一般來說，參加口試的考生擔心自己會緊張。其實第一階段是很輕鬆，考官會理解你緊張的心情，同時雅思口試的問題是由易到難，循序漸進的，因此考生很容易進入狀態。很多學生考後的經驗都是第一階段一點都不緊張。最重要的是練習好心態的調整，在考試開始時的幾分鐘完全放鬆。這幾分鐘很關鍵，一旦出了錯就會亂了方寸，丟失信心。一旦出錯，心裏也不要老是耿耿於懷，想着剛纔的失利，因爲下面還有機會讓你補過。