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面試技巧:3種方法測試公司的文化契合度

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Some things can’t quite be measured by a sterling resumé and perfect answers to standard job interview Questions.

面試技巧:3種方法測試公司的文化契合度

求職者的有些方面無法通過一份優秀的簡歷來衡量,而完美地回答標準面試問題也不能。

More and more companies today are realizing the need to test prospective employees to see if they’re a cultural fit. If you’re a more laid-back, casual company, someone used to a Wall Street environment might be a poor fit, even if they can perform the job admirably. Likewise, if your business moves at entrepreneurial speed, you want someone open to change and able to think on their toes.

如今,越來越多公司意識到很有必要去測試未來員工與公司的文化契合度。如果你的公司是一所比較悠閒,隨意的公司,那麼一些曾經習慣在華爾街工作的人可能就不合適了,即使他們的工作表現非常出色。同樣的,如果你的公司生意以企業的發展速度前進,你希望有人具備靈活度並且保持警覺性。

How important is a positive company culture (and finding the right employees who jibe with that culture)? According to the Society for Human Resource Management, the cost of turnover due to a poor cultural fit can be 50 to 60 percent of that person’s annual salary.

一種正面的公司文化(以及找到最合適公司文化的員工)到底有多麼重要呢?根據美國人力資源管理協會的研究,由惡劣文化契合度造成的人員流失成本,有可能達到那個人的年薪的百分之五十到六十。

Making sure that someone doesn’t violate your company’s “No Jerks” rule doesn’t just make your employees happy, it keeps the bottom line in order.

確保某個人不會違反公司的“怪咖免談”規則不僅讓你員工感到舒坦,但能夠保持底線井然有序。

Here are three ways you can test for cultural fit at your next interview.

下面的三個方法可以幫助你在下一次的面試當中測試公司的文化契合度。

Employment Period

招聘階段

You wouldn’t buy a car without a test drive. I don’t believe you should hire an employee without putting them through a trial run, even something as simple as a day or two.

你不會在沒有駕照的前提下買一輛車。我不認爲你會讓一名員工直接跳過測試階段就錄用,即使有些事情就像一兩天那麼簡單。

Companies such as Joor and Sequoia Capital are among the many workplaces all over the country that test for cultural fit by hiring them for a short period. They pay the employee a fair stipend and cover the travel costs, if they’re coming from out of the area.

諸如Joor和Sequoia Capital的公司就是國內衆多通過短期僱用員工來測試文化契合度的公司。他們會支付給員工一筆可觀的津貼並且報銷差旅費用,如果他們來自其他區域的話。

Only do this when you’re at the finalist stage, though. This can be a highly effective way to see how your employees feel about the prospective hire. It also is their chance to prove to you that they can back up what they’ve boasted in the cover letter.

不過,你只能在最後的階段進行這一步。這會是一個非常有效的方式來看你的員工對於未來招聘的感覺。同時也是他們的機會來證明他們能夠以實際行動證明他們在求職信中引以爲豪的能力。

It’s risky and non-traditional, but I think it’s such a smart way to hire. I wish more companies took this route. They’d learn at day one (not 3 months later) that the employee is a poor cultural fit, saving tens of thousands of dollars down the line.

這是一個挺冒險又反傳統的方法,不過我認爲這個招聘方法非常明智。我希望越來越多的公司會採用這種方法。他們會在第一天(而不是三個月後)瞭解到這個員工與公司的文化不相容,那麼接下來就能省下成千上萬的預算了。

Have Interviewees Take a Personality Test

讓員工參與個性測試

Another tactic many companies use to learn more about prospective hires is to have them take a personality test. The Myers-Briggs Type Indicator is a popular one.

許多公司會採取的另一個更瞭解未來員工的方法,就是讓他們參與個性測試。《邁爾斯?布里格個性類型測量表》就是很常用的一個測試。

If you go this route, make sure to test your employees as well, so you have a control group. If you have a team full of extroverts, hiring an introvert might make that person feel all alone. Maybe you have a good balance on that, but need more of a critical thinker.

如果你來到了這一步,請確保也要測試你的員工,這樣你就能有一個控制組。如果你的團隊都是外向性格人士,那麼招聘一名內向人員則會讓他感到獨立在外。也許你能夠在這方面取得較好的平衡,但是你更需要批判性思維者。

While it’s not an official indicator of personality, the test can give you more information into the mind of a potential hire. You’re not alone: 89 of the Fortune 100 companies use some element of Myers-Briggs in the hiring process.

雖然這不是官方的個性測試,但是這個測試能夠爲你提供更多信息去了解這個潛在僱員的心理。採取這個測試的並不只是你們一家公司:財富100強公司中有89家都在招聘階段中運用的《邁爾斯?布里格測試》當中的某個方法。

Ask Open-Ended Questions

提問開放式的問題

Asking seemingly random questions is a staple of the hiring process at Google. While they used to ask embarrassingly wacky brain teasers as a way to thin the herd, the company has started asking more practical questions that give insight into the personality of the prospect.

谷歌公司的面試過程總會提出一些看似隨便的問題。雖然他們習慣了提出讓人尷尬又費腦的問題來篩選人才,但是這家公司也開始了提問更實際的問題,以此瞭解這名未來僱員的個性。

Here’s a look at some of the cultural questions that potential hires have been asked by Googlers:

下面我們來看一些谷歌面試官會提問求職者的關於文化契合度的問題:

“Which do you think has more advertising potential in Boston, a flower shop or a funeral home?”

“您認爲在波士頓這個城市,哪一個行業廣告潛力更大?花店還是殯儀館?”

“How many ways can you think of to find a needle in a haystack?”

“你能想出多少種方法在乾草堆裏找到一根針?”

“Do you prefer earning or learning?”

“你喜歡賺錢多一點還是學習多一點?”

These questions are designed to get interviewees out of their comfort zone. Almost every interviewee has practiced responses and is ready to respond to the same questions they’ve heard over and over. You don’t want to know what they’ve rehearsed. You want to know how they work.

這些問題都是爲了讓求職者跳出他們的舒適圈。幾乎每一個求職者都練習過他們的回答,準備好回答那些老生常談的問題。你不想知道他們排練了什麼內容,你想知道的是他們的工作方式。

With these questions, you can gain valuable insight into how their mind works and find out if they would be a great fit with your team.

帶着這些問題,你可以對他們的心理狀態擁有了有價值的見解,並且看看他們是否適合在你的團隊裏工作。

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