商務英語口語對話:接待客戶

A: How can I help you?

B: Yes, I am James Mason from Anderson and Associates. I would like to see Mr. Smith.

A: Do you have an appointment?

B: Yes , he knows I'm coming . Our meeting is set for 2 o'clock.

A: I wonder if Mr. Smith forgot your meeting . I am afraid he left this office this morning and is not expected back until after 4 pm . Let me find out if he made arrangements for someone else to meet with you in his place. Will you please have a seat?

B: Sure.

A: Yes, Mr. Mason, I just checked with our office manager, Ms. Terry, she said Mr. Smith briefed her on your project. She is just finishing up a meeting now. She could be with your shortly. Would you like me to show you around while you are waiting?

B: That would be very nice. Thank you.

A: Right this way, Mr. Mason. We can start with our front office. When Ms. Terry is ready, you may take the elevator at the front to the 6th floor. There is a conference room already prepared
A: 有什麼需要幫忙的嗎？
B: 是的。我是Anderson and Associates 公司的詹姆士.梅森。我想見史密斯先生。
A: 你預約了嗎？
B: 預約了，他知道我要來。我們定在2點見面。
A: 我猜史密斯先生忘記了與你見面的事。恐怕他今天早晨就離開辦公室了，估計下午4點以後才能回來。我來查一下他是否安排了其他人代替他跟您見面。請坐下，好嗎？
B: 好的。
A: 是這樣，梅森先生。我剛剛跟我們的辦公室主任特里小姐覈實過，她說史密斯先生跟她簡單交代過您的事情。現在她剛開完一個會，馬上就會過來。您要我帶您一邊等一邊轉轉嗎？
B: 那樣就太好了。謝謝你。
A: 梅森先生，這邊走。我們先參觀一下行政管理部門。等特里小姐準備好以後，您就在前廳乘電梯去6層。那兒已經安排好了會議室。
Appointment 預約
I have a dental appointment at 3 pm.
我下午3點有個牙科的預約.

Set 規定
But no date has been set for the visit.
但訪問的日期尚未確定.

Expect 預料
He expected to finish the work by March.
他預期三月份完成這項工作.
We expected that you would succeed.
我們預計你會成功的.

Arrangements 安排
We have already made arrangements for our vacation.
我們已經爲假期作了安排.

Check 覈對
The plumber made a careful check of the pipes.
那裝修水管的工人仔細地檢查了水管.

Brief 簡要介紹
The Prime Minister was fully briefed before the meeting.
首相在會議前已掌握了詳盡資料.

Shortly 立刻
I'll be with you shortly.
我馬上就來.

Elevator 電梯

Office manager 辦公室主任

Conference room 會議室

In sb's place 代替某人

Have a seat 坐下

Finish up 結束,完成

Show around 帶着轉轉
I'll show you around so that you can meet everyone.
我會帶你到各處看看,好讓你和大家見見面.