英國發布奧運禮節指南:別擁抱印度人
Hold off from hugging an Indian, don't be alarmed if the French are rude and never mistake a Canadian for an American.
Britain's national tourism agency issued guidelines Wednesday on the etiquette of dealing with the hundreds of thousands of foreign visitors who will be coming to London for the 2012 Summer Olympics.
Seeking to help the country's sometimes snarky citizens offer a warmer welcome, VisitBritain has updated its advice for anyone likely to work with travelers arriving from overseas — from hotel staff to taxi drivers.
Other tips: Don't go around asking Brazilians personal questions and never be bossy with visitors from the Middle East.
"Giving our foreign visitors a friendly welcome is absolutely vital to our economy," said Sandie Dawe, chief executive officer of the agency. "With hundreds of thousands of people thinking of coming to Britain in the run-up to the Olympic and Paralympic Games in 2012, this new advice is just one of the ways that VisitBritain is helping the tourism industry care for their customers."
About 30 million people visit Britain each year, spending about 16.6 billion pounds ($26 billion). The 2012 Olympics is likely to bring in an additional 2.1 billion ($3.3 billion) in tourism revenue, according to a government estimate, and about 320,000 extra visitors from overseas during the games in July and August 2012.
VisitBritain said research it had conducted found tourists believe Britons are honest and efficient — but not the most pleasant. Britain is ranked 14th out of 50 in the Anholt-GfK Roper Nation Brands Index on the quality of welcome offered to visitors, the tourism agency said.
遇見印度人別去抱他；遇到粗魯的法國人別慌；別把加拿大人錯當成美國人。
本週三，英國國家旅遊局發佈了一份2012年倫敦奧運會禮儀指南，用於指導民衆在奧運期間與外國遊客打交道時應注意的禮儀。
VisitBritain發佈的這份指南旨在幫助有時不夠熱情的英國人改善對待遊客的態度，爲可能會與外國遊客打交道的人提供一些禮儀方面的指導，比如酒店職員以及出租車司機等。
其它建議包括：與巴西人交談時別問私人問題，別用命令的口氣對待中東遊客等等。
VisitBritain的執行總監桑迪•達維說：“熱情接待外國遊客對於我們的經濟十分重要。隨着2012年倫敦奧運會和殘奧會的舉行，會有很多遊客來英國旅遊，這個新指南只是VisitBritain幫助旅遊業改善服務的舉措之一。”
目前英國每年共接待3000萬遊客，共拉動消費166億英鎊（260億美元）。據政府估計，2012年的倫敦奧運會有望爲英國旅遊業帶來21億英鎊（33億美元）的收入，2012年7月至8月的奧運期間預計將新增32萬海外遊客。
VisitBritian稱，該機構開展的調查發現，外國遊客普遍認爲英國人誠實高效，但對待遊客不夠熱情。據該機構介紹，在Anholt-GfK Roper國家品牌指數有關遊客接待質量這一項的前50位排名中，英國位居第14。
