盲人網購火車票因圖形驗證碼遇阻起訴鐵路公司
A court in Beijing's Haidian district earlier this month accepted the lawsuit of a visually impaired man who was suing China Railway Corp, asking for compensation and upgrades to the official train ticket website to make it easier for people like him to buy tickets online.
北京市海淀區一法院本月初接收到一位視力障礙人士起訴中國鐵路總公司的訴訟請求，要求鐵路總公司爲其圖形驗證給視力障礙人羣造成的不便給予賠償並更新其驗證系統。The man, who asked to be identified only as Chen, said he brought the lawsuit on Jan 25, and the court accepted the case a couple of days before Spring Festival.
這位起訴人姓陳，在1月25日就提交了其訴訟申請，法院在春節前幾天才接收訴訟。Because the website only provides graphic verification codes, which screen-reading software cannot interpret, Chen said he was unable to buy a ticket online at the end of last year during the Spring Festival travel rush and had to ask for a day's leave and spend 110 yuan on taxi fees to buy a ticket at Beijing West Railway Station.
因爲12306網站只提供圖片驗證碼，而陳先生這樣的視力障礙者使用的讀屏軟件不能讀取圖片，導致陳先生去年年底無法在網上買票，所以只能請假一天，花了110元的打車費去火車站排隊買票。
"I called the website' shotline many times and wrote a letter to the company about the problem but received no feedback from them, so I decided to sue," Chen said in a telephone interview. "Now the Spring Festival holiday is over. I am waiting to be called to court."
“我曾經無數次撥打過訂票網站的熱線電話反映這個問題，但是卻沒有收到任何回覆，所以我決定起訴，”陳先生在一次電話採訪中說道，“現在春節假期已經過去了，我在等待開庭審理案件。”The railway company has not issued a statement about the lawsuit.
但是鐵路公司目前並沒有對此案件給予聲明。Chen, a visually impaired masseur in Beijing, said he can operate computers and smartphones proficiently with the help of screen-reading software. But buying a ticket to his hometown in Gansu province became impossible ever since upgraded its verification codes in 2015 from a combination of numerals and letters to the current photo matching model.
陳先生在北京從事盲人按摩工作，他表示藉助讀屏軟件可以自如地操作電腦和智能手機。但是自從2015年12306網站系統驗證改爲數字和圖片搭配結合的形式後，他就不能在網上購買到回甘肅老家的火車票。"Buying train tickets during the festival travel rush is hard enough, and even harder for people like me," he said.
“春運期間搶車票本就是件難事，可是對於我們這樣的視障人羣更是難上加難，”陳先生說。
