商務口語第26講:致謝,道歉(1)
the bottom of my heart 發自內心的
A:Amanda,I'm so sorry about what happened. I sincerely apologize from the bottom of my heart.
B:That's Okay. It wasn't you. fault.
A:阿曼達,我對發生的事情感到很抱歉,我發自內心的向你道歉。
B:沒事,不是你的錯。
2.I'd like to take this opportunity to 我想借這個機會
A: I'd like to take this opportunity to thank you for everything you did for us.
B: It's my pleasure. I enjoyed working with you guys.
A:我想借這個機會感謝你爲我們所做的一切。
B:不用客氣,我喜歡與你們共事。
3.I am sorry 對不起
A: I'm sorry to be late.
B: Be careful next time.
A:對不起我遲到了。
B:下次注意。
4.I apologize 我道歉
A: I apologize. This should not have to be this way.
B: Apology accepted. Try to do better next time..
A:我道歉,事情不該發展成這樣。
B:(我)接受(你的)道歉,下次幹好點。
5.I feel terribly sorry. 我覺得很抱歉。
A: I feel terribly sorry. We caused a lot of trouble for you.
B: I never thought your hotel is like this. We will never come back again.
A:我覺得很抱歉,我們給你帶來很多麻煩。
B:真想不到你們旅館竟然是這樣子的,我們再也不會來了。