必背英文面試口語 第106期:你如何激勵員工進行改善的?

What type of performance problems have you encountered in people who report to you,and how did you motivate them to improve?

在下屬的工作表現方面，你曾經遇到過什麼問題？後來你又是如何激勵他們進行改善的？

I once had an employee who was very careless-he made tons of typons on every page of the reports he wrote and also sometimes sent e-mails to the wrong people.

我曾經有一位非常粗心大意的員工。他寫的報告每一頁都有好多處打錯的地方，有時發電子郵件還會弄錯收件人。

One time he sent an e-mail he was supposed to send to a vendor to our client!

有一次，他還將原本要發給賣方的電子郵件誤發給了客戶！

So I told him to come up with a system that would prevent such careless mistakes.

於是，我讓他想出一個辦法，以防止再犯下這種粗心的錯誤。

He placed a note right on his computer to remind him to double-check the e-mail addresses he was sending messages to.

他在電腦上貼了一張便條，提醒自己不要忘記再次確認郵件的收件人是否正確。

He also began to review his reports three times instead of just once before he turned them in to me.

此外，在將報告交給我之前，他也至少反覆看過三次，而不再是隻看一次。

The number of mistakes was greatly reduced and within an acceptable range,although he still made mistakes.

雖然他還是會犯錯誤，但是錯誤的數量已經減少到可以接受的程度了。

回答時，應舉出具體的例子，說明對工作表現有問題的員工，你是如何激勵他們進行改善的。