優秀員工必備關鍵技能
關鍵技能是能影響到你做其它事情的基本技能——它們能幫助你獲得更好的成績，也可以使你在工作中有更好的表現。接下來，小編給大家準備了優秀員工必備關鍵技能,歡迎大家參考與借鑑。
Why do I need Key Skills? 爲什麼我需要關鍵技能?
Key Skills are basic skills that affect everything else you do - they can help you achieve higher grades and do better at work. Because employers1, colleges and universities value Key Skills, they can help you get into the job or course you want. Key Skills widen2 your job choice now and they’ll give you flexibility3 in job and career moves throughout your life. They’re even pretty useful in your personal life!
關鍵技能是能影響到你做其它事情的基本技能——它們能幫助你獲得更好的成績，也可以使你在工作中有更好的表現。因爲僱主、高等院校都重視關鍵技能，所以它們能幫助你獲得你想要的工作或是希望學習的課程。關鍵技能還可以拓寬你的職業選擇，並且使你在一生的工作和事業發展中更具靈活性。它們甚至對你的個人生活也是很有幫助的!
The six key skills are
六大關鍵技能是
communication 交流
information technology 信息技術
application of number 數字應用
improving own learning4 and performance 提高知識水平和自身表現
problem solving 解決問題
working with others 與他人一起工作
COMMUNICATION交流
Communication is about using your speaking, writing, listening and reading skills effectively for different tasks. You should be able to understand information and give a proper spoken or written response.
交流是指有效運用言談、書寫、傾聽及閱讀來完成各種任務。你應該能理解信息，然後做出適當的口頭或書面迴應。
Examples of communication skills:
交流技能的例子
summarizing information 概括信息
taking part in a discussion 參與討論
writing different types of documents 寫作不同文體材料
giving a short talk or presentation on a topic 對某個話題發表簡短談話或演說
reading and understanding different styles of writing 閱讀、理解不同文體
六大關鍵技能包括交流能力，信息技術，數字應用，提高知識水平和自身表現，解決問題，與人協作，今天我們就來看看什麼是信息技術和數字應用能力。
INFORMATION TECHNOLOGY
信息技術
Nearly every business uses computers in the day-to-day running of their office. Employers will expect you to use a computer to source, select, enter and present text, data and images.
幾乎每一個企業在日常辦公中都要使用計算機。僱主將期望你可以使用計算機來獲取、選擇、錄入及呈現文本、數字和圖像。
Examples of IT skills:
信息技術技能的應用例子：
writing a letter, report or presentation 寫郵件、報告、發言稿
using a spreadsheet to keep track of a budget 使用電子數據表格記錄預算
using the Internet to find information 用互聯網搜索信息
creating a company catalogue using a graphics1 program 用圖形軟件製作出一套產品說明書
APPLICATION OF NUMBER
數字應用
You should be able to use your number skills for a variety of tasks. Employers will want you to interpret information involving numbers, carry out calculations, interpret results and present findings. While it is important that you know how to measure and read scales, carry out calculations or draw a diagram, employers will also want you to interpret information from tables, graphs or charts.
你應該能夠將數字技能應用在各種不同的工作任務中。僱主將希望你能說明包含數字的信息，進行運算，解釋計算結果，得出結論。雖然瞭解如何測量、閱讀刻度單位，以及進行運算和畫圖表非常重要，僱主還會希望你能解釋表格、圖表中信息的含義。
Examples of number of application skills
應用數字技能的例子
interpreting different sorts of information 解釋不同種類的信息
carrying out mathematical calculations 進行數學運算
interpreting results 說明計算結果
presenting and explaining findings 介紹和解釋結論
解決問題
Employers want you to use your initiative1. They need you to be able to recognise problems and come up with solutions. It’s not about doing everything on your own - often it’s important to know when to ask for help!
僱主希望你能採取主動。他們需要你能夠發現問題，並找到解答方法。這並不表示一切都要靠自己來做——往往知道在什麼時候請求幫助很重要!
Examples of problem-solving
解決問題的例子
identifying problems and coming up with different solutions 發現問題並提出不同的解決方法
planning and testing different options 計劃、測試不同方案
checking whether solutions have worked 測試解決辦法是否有效
reviewing approaches to tackling2 problems評估解決問題的方法
WORKING WITH OTHERS
團隊協作
Teamwork - working with other people is vital to business success. You should be happy and confident about working with other people. This skill is useful not only at work, but in school and at home too!
團隊協作——這對企業成功來說至關重要。你應該對和別人一起工作感到愉快、自信。這個技能不但在工作中，而且在學校、家庭中同樣有用!
Examples of working with others
團隊協作的例子
working with others, one-to-one and in groups 一對一，或是在小組中工作
deciding what you want to achieve 確定自己的目標
making a plan and working with others to achieve your aims 制定計劃，而且和他人一起實現你的目標
discussing and agreeing improvements 討論要如何改進，並且達成一致
IMPROVING LEARNING AND PERFORMANCE
提高知識水平和自身表現
Every time you learn something new - from programming the video to rewiring a plug - you are improving your performance and learning. Because we live in a world where newer, faster and often more complicated ways of doing things arrive all the time, employers value employees who can learn new skills or acquire new knowledge.
每次你學習某樣新東西——不論是編輯視頻還是給插頭重接電線——你都在提高知識水平和自身表現。因爲我們所生活的世界裏永遠在不斷地出現更新、更快而且經常是更爲複雜的辦事方式，僱主看重那些能夠學習新技能或掌握新知識的員工。
Examples of improving learning and performance
提高知識水平和自身表現的例子
setting goals and targets for improvement 設定進步的目標和指標
planning how you will achieve your targets 計劃如何實現你的目標
getting support and feedback from others 獲得他人的支持和反饋
reviewing your progress 回顧取得的進步
collecting evidence of your achievements 收集目標完成的證據
