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關於接聽電話的英語用語

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英語口語已經成爲英語學習和測試中最重要的標準之一。本站小編整理了關於接聽電話的英語用語,歡迎閱讀!

關於接聽電話的英語用語
  關於接聽電話的英語用語篇一

(1) 我看看他在不在。 I’ll see if he’s in.

(2) 我幫你接過去。 I’ll connect you.

(3) 我幫你接給王先生。 I’ll connect you with Mr. Wang.

(4) 我把電話轉給黃先生。 I’ll transfer this call to Mr. Huang.

(5) 我替你接到出口部。 I’ll connect you with the Export Department.

(6) 我幫你接給李小姐。 I’ll put you through to Miss Li.

(7) 我把你的電話轉給魏先生。 I’ll transfer your call to Mr. Wei.

(8) 我把你的電話轉給負責的人。 I’ll transfer your call to the person in charge.

(9) 我把你的電話轉給林先生。 I’ll switch your call to Mr. Lin.

(10) 我找某位銷售人員來聽。 I’ll get you someone in sales.

(11) 我請她來聽。 I’ll get her.

(12) 我去找他來。 I’ll fetch him up.

(13) 我去看看他在不在他的辦公室內。 I’ll just find out if he’s in his office.

(14) 我替你接。 I’ll put you through.

(15) 我替你接這個號碼。 I’ll get the number for you.

(16) 我替你接總機。 I’ll get the switch board for you.

(17) 我幫你轉過去。 I’ll switch you over.

(18) 我來看看能不能替您重接。 I’ll see if I can connect you again.

(19) 你的電話接通時我們會打給您。 We’ll call you when your call is ready to go through.

(20) 對不起這個號碼正在講話中。 I’m sorry the number’s engaged.

(21) 這支電話正在講話中。 The line is busy.

(22) 先生,這支電話在講話中。 The line is engaged, sir.

  關於接聽電話的英語用語篇二

1.接電話必備第一句:自報家門

經典表達:

Hello, ABC Company. This is XXX. How may I help you?

您好,ABC公司,我是XXX。有什麼可以幫您嗎?

舉一反三:

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接電話必備第二句:Ta不在,請稍等片刻。

經典表達:

XXX is not available at the moment. Could you hold for a few minutes please?

XXX現在無法接聽您的電話,您能稍等片刻嗎?

舉一反三:

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接電話必備第三句:我爲您轉接。

經典表達:

I’ll transfer your call to XXX.

我將爲您轉接到XXX.

舉一反三:

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接電話必備第四句:稍後再打給您。

經典表達:

Would you leave your name and number and I can call you back?

您能留下您的姓名和電話嗎?我稍後再打給您?

舉一反三:

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接電話必備第五句:您需要留個口信嗎?

經典表達:

May I take a message for you?

我能爲您留個口信嗎?

舉一反三:

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注:留言內容一般要包括以下幾個方面。(1)致電人姓名,(2)致電人公司名稱,(3)致電人電話號碼/分機號,(4)留言的日期和時間,(5)收到留言後需要做出的迴應(回撥電話還是等候致電人第二次打入),(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認)。

6.接電話必備第六句:您能再重複一遍嗎?

經典表達:

Would you repeat that please?

請您再重複一次好嗎?

舉一反三:

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接電話必備第七句:感謝致電,結束通話

經典表達:

Thank you for your calling, have a nice day.

感謝致電,祝您度過愉快的一天。

舉一反三:

Thank you for calling, goodbye.

Thank you very much, goodbye.

  關於接聽電話的英語用語篇三

喂!

Hello. *英語中接電話的人先說“Hello”。

Hello. (喂!)

Oh, hello. Is Mark there? (喂,馬克在嗎?)

對,我就是。

Speaking. *對方要找的剛好是自己,就以這句“我就是”回答。

This is he. *女性用“This is she”。

This is Mr. Sato speaking. (對,我是佐藤。)

This is. *有點兒生硬的感覺。

是我呀。

It's me. *常用於像夫妻間關係非常親密的場合。

ABC商務學院。您有什麼事?

ABC Business College, may I help you? *公司等工作場所接電話時的一般對答方式。個人家庭接電話時只需說“Hello”。

Thank you for calling ABC Business College.

Can I help you?

您是哪位?

Who's calling, please?

Who's speaking, please?

Who is this, please?

May I ask who's calling?

Who should I say is calling?

您想找哪位接電話?

Who in particular would you like to talk to? *in particular“特別”、“尤其”。

他一直在等您的電話。

He's been expecting your call. * He's是He has的省略形式。Expect“抱有希望地等待”。

您要找哪個鈴木?

Which Suzuki do you want to talk to?

這兒有三位姓鈴木的。

There are three Suzukis here.

您能過會兒再打嗎?

Would you mind calling back later?

Could you call back later?

請轉103.

Extension 103, please. *extension“延長”,在這裏表示“分機電話”。

May I have extension 103?

Could I have extension number 103


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