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日常生活:Disputing a Charge 費用爭議

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ing-bottom: 66.29%;">日常生活:Disputing a Charge 費用爭議

2. Disputing a Charge

2.費用爭議

A: Hello, is this the Smith residence?

A:你好,這是史密斯的住宅嗎?

B: Yes it is, may I ask who is calling?

B:是的,請問是哪一位?

A: This is your bank calling in regards to an overcharge on your credit card.

A:這裏是銀行,打電話通知你的信用卡已超額使用。

B: I'm sorry, there must be some mistake.

B:很抱歉,我想一定是弄錯了。

A: It says here that you charged over $500 on it yesterday.

A:這裏顯示,昨天你消費超過500美元。

B: That can't be right; I have not used it in months!

B:那不可能;我已經有幾個月沒用過它了!

A: Are you saying you did not make that charge?

A:你是說你沒有花那500美元是嗎?

B: That's exactly what I am saying.

B:那就是我要說的。

A: Looking closer, this charge was made in a different city.

A:仔細看,這筆費用花在一個不同的城市。

B: I am looking for my card now and I cannot find it.

B:我現在正在找我的卡,但是找不到。

A: This calls for further investigation.

A:這需要進一步調查。

B: I assure you I did not make the purchase.

B:我向你保證我沒有購買。

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