秒殺情景英語對話之日常生活 第99期:索賠

ge claim Dialogue

10.索賠 對話

The goods are damaged during the shipment. Now Steven is dealing with the claim.

貨物在運輸過程中被損壞了。現在史蒂文正處理投訴。

Steven: What exactly is the problem with the latest lot?

史蒂文：最近這一批貨究竟出了什麼問題？

Customer: We are faced with the problem that part of the consignment is unacceptable. We assume that damage occurred during the consignment was in your care.

客戶：我們面臨的問題是委託的部分貨物無法接收。我們認爲貨物是在你方保管時受到損害的。

Steven: But we can't accept your damage claim.

史蒂文：但是我們無法辦理你的索賠。

Customer: Why not?

客戶：爲什麼呢？

Steven: You didn't note the damage on the bill of lading.

史蒂文：你沒有在提貨單上註明損壞情況。

Customer: I see.

客戶：我明白了。