旅店:Calling to Cancel a Reservation 打電話來取消預訂
22. Calling to Cancel a Reservation
22.打電話來取消預訂
A: I need to cancel a reservation.
A:我需要取消預訂。
B: Can you tell me the name the reservation is under?
B:你能告訴我用誰的名字預訂的嗎?
A: Sure! The reservation is under the name Carlos Jones.
A:當然!預訂是以卡洛斯•瓊斯的名字。
B: Can you please confirm your billing address?
B:您能確認下您的帳單地址嗎?
A: It's 116 Lighthouse Road in Boston.
A:波士頓的燈塔路116號。
B: Did you want to reschedule the reservation?
B:你想重新預訂嗎?
A: No, I need to cancel it outright.
A:不,我需要完全取消它。
B: So I'm canceling the reservation from March 3 through 5th, correct?
B:所以我要取消預訂從3月3日到5日的預定,對嗎?
A: That is right.
A:對的。
B: The cancelation will be subject to a $15 cancellation fee.
B:取消將收取15美元的取消費用。
A: No one told me that when I made the reservation.
A:我預訂的時候沒有人告訴我這個。
B: I'm sorry, sir. You can pay the cancellation fee or be charged for the full stay.
B:對不起,先生。你可以支付取消費用或留下來收取全部費用。
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