實習成功的祕訣:比正式員工多做三倍工作

“You’ll get as much out of this experience as you put into it, so don’t hesitate to take on as many different projects as you can,” said account manager and internship coordinator Brian Pearson, adding that if any of the five unpaid interns ever found themselves without enough to do, they could always come to him for additional assignments intended for paid employees with at least two years of professional experience. “This is a great opportunity, so just try to take advantage of your time with us and learn as much as you can. Having the right attitude goes a long way around here.”

“你付出多少，就能收穫多少經驗。所以你應該毫不猶豫地儘可能地多承擔不同的項目，”客戶經理兼實習生統籌主管Brian Pearson如是說，他還補充說當五個實習生中的任何一個人感到沒事情可做時，都可以去向他申請額外的工作，而這些額外的工作原本是要由有至少兩年專業工作經驗的收取報酬的員工來完成的。“這是一個極好的機會，所以請利用好你的時間，並且儘可能學到更多。一個正確的態度會讓你在這裏取得巨大進步。”

Pearson stressed that the college-aged interns, who receive no compensation whatsoever for what is officially scheduled as a three-day, 30-hour-per-week internship, should always aim to “go above and beyond” by accepting a wide array of jobs designed for multiple full-time staff members.

Pearson強調，對那些被正式規定每週工作3天，共計30小時卻得不到任何形式的補償的大學實習生而言，他們應該致力於通過接手專門爲正式員工設計的工作，以便越過時間的限制，學到更多東西。

“We really want you to get a good sense of all the different areas of our business,” said Pearson. “So now that you’ve been here for a few weeks and have gotten the hang of the basics, feel free to branch out a little more. For example, if you want to challenge yourself and assemble the purchase specs for the Freeman-Baines buy, just go ahead. We love to see things like that.”

“我們希望你能對我們公司的方方面面都有一個很好的認識，”Pearson說道，“所以既然你已經在公司裏呆了幾個星期並且掌握了基本技巧，你大可以自由地向外延伸一些，學到更多。比如，你想挑戰一下自己，爲Freeman-Baines的採購收集購買規格信息，那就付諸實踐吧。我們欣賞你這樣的行爲！”

“And if you have time, you could also compile the account’s CRM data, outline the six-month revenue targets, and email it to [Vice President] Mike [Seibert],” Pearson continued. “And if you could get it done by 3, or 4 at the latest, that would be very helpful.”

Pearson繼續說道：“如果你有空閒，你也可以編制客戶經理的客戶關係管理數據表，規劃出公司六個月的收入目標，然後將成果郵給副經理，如果你能最遲在3到4天內完成，那將是幫了公司很大的忙”

On top of making coffee, photocopying documents, answering phone calls, and sorting mail, the additional responsibilities Pearson has encouraged the interns to “not be shy” about undertaking reportedly include coordinating meeting schedules, processing expense reports, analyzing sales data, writing website copy, arranging travel itineraries, providing IT support, scheduling employee training, issuing internal memos, filing payroll forms, managing social media accounts, preparing press releases, collecting market research, building project proposals, managing upcoming deadlines, and searching for new client leads.

除了倒咖啡，複印文件，接電話和給郵件分類之外，Pearson還鼓勵實習生不要害羞，勇於承擔一些其他工作,包括協調會議安排，處理費用報表，分析銷售數據，寫網絡文案，安排旅遊行程，提供信息技術支持，組織員工培訓，發行內部備忘錄，將工資分發形式歸檔，管理社交媒體客戶，準備新聞發佈會，收集市場調研信息，提出項目方案，處理即將到期的事務和尋找新的客戶領導。

Pearson added that if an intern ever has any suggestions for expanding the program to include additional duties ordinarily performed by much older and properly qualified employees with families, his “door is always open.”

Pearson又補充說道，如果一個實習生有這樣的覺悟，將自己的工作任務擴大到包含那些本應由更年長的資深員工來完成的工作，那麼他的前途一定是“一片光明”。