購物實用英語口語：銀行卡有問題
大家好，我是豆子!今天我寫了關於購物時卡有問題，打電話給銀行的對話，讓我們一起來看看吧!
Hello, my dear friends! How are you doing today? Today, I drafted a short conversation about fix problems of debit card by calling to the bank.
A: Hi, ABC Bank Service Department, how can I help you?
你好ABC銀行客服，您有什麼問題?
B: Hi, there is something wrong with my debit card.
你好，我的儲蓄卡有點問題。
A: Ok, may I verify your information?
好的，我先覈對您的信息可以嗎?
B: Sure, my name is Kim Spencer.
好的，報名字!
A: What is your address and phone number in our record?
我們記錄裏您的地址和電話。
B: The address is No.66 Shaw Street, East Lansing, MI 48825. My phone number is 123-456-7890.
分別報，(都是我編的!)
A: Ok, Ms. Spencer, what is your problem.
好的，您的問題是什麼?
B: I am shopping right now. I just paid for my jacket, but the transaction was declined, and I am pretty sure I have enough money in my bank account.
我正在購物，我剛要給一個夾克付錢，但是交易被拒絕了，我很確定我的賬戶裏有足夠的錢。
A: Ok, Let me check. Hold on, please.
行，我給您查查，等一下!
B: Sure.
好的。
A: So, the record shows that you had several transactions this afternoon, and there was one transaction declined.
好的，記錄顯示您下午買了好幾樣，然後有一個被拒絕了。
B: Yes, I am in outlets today, so I bought some clothes.
是的，我在奧特萊斯買東西，買了幾件衣服。
A: I got it, it was declined because the abnormal transaction behavior. To avoid fraud, your account was locked. You want to authorize this transaction, right?
明白，被拒是因爲你今天購物跟平時不太一樣(意思就是你平時不花這麼多錢買買買!)爲了防止詐騙，您的賬戶被鎖定了，所以你要授權這個交易對嗎?
B: Yes, please!
是的。
A: Ok, it is processed to unlock, you may continue to finish your transaction right now.
解鎖處理好了，您可以繼續購物了。
B: Thank you very much! I appreciate your help.
A: You are welcome, have a nice day.
別客氣，祝您今天愉快。
A: You too!
你也是!
公衆號：跟着豆子學口語
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