商務英語情景對話(MP3+中英字幕) 第20期:索賠與理賠
Claims &Settlement
索賠與理賠
A: Have you checked how much of the contents of the damaged bales can still be used?
A:你們查過了嗎?破損包中有多少貨物還可以用?
B: The report said that the majority could be salvaged. About 20% can't be used or sold out. We are very anxious about it. We had counted on receiving the shipment to complete several orders.
B:檢驗報告説,大部分還可利用,約有20%左右不能用或無法售出,我們對此事很着急,因為我們原來指望收到這批貨來履行好幾批訂單。
A: We understand your problem.
A:我很理解你們的困難。
B: I'm sure we can count on your support to help us to overcome the present difficulty.
B:我確信我們能得到你們的幫助來克服目前的困難。
A: What do you suggest for a settlement?
A:你建議怎樣來處理這個問題?
B: We are willing to accept the shipment if you will allow a 30% reduction in price.
B:如果你方減價20%的話,我們 願意接受這批貨物。
A: Let's compromise on a 20% reduction in price on this shipment. And for your next order, we'll give you some preferential terms in addition to what you are getting from us now.
A:咱們折中好了,這批貨物減價 20% ,下次你們訂貨時,除目前已有的條件外,我們另外再給些優惠。
B: I appreciate your quick decision, Mr. Mathew. We accept the proposal. I'm glad we have found a solution.
B:張先生,你們這麼快就做出了決定,我表示讚賞,我們接受建議。很高興,我們找到解決的辦法。