基本電話英語口語大全
英語是世界上普遍使用的語言,許多國家都在強化和改革基礎教育階段的英語教學,英語教學得到了極大的重視,尤其是初中英語口語教學也越來越受到關注。小編精心收集了基本電話英語口語，供大家欣賞學習!
1.接電話必備第一句：自報家門
經典表達：
Hello, ABC Company. This is XXX. How may I help you?
您好，ABC公司，我是XXX。有什麼可以幫您嗎?
舉一反三：
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接電話必備第二句：Ta不在，請稍等片刻。
經典表達：
XXX is not available at the moment. Could you hold for a few minutes please?
XXX現在無法接聽您的電話，您能稍等片刻嗎?
舉一反三：
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接電話必備第三句：我為您轉接。
經典表達：
I’ll transfer your call to XXX.
我將為您轉接到XXX.
舉一反三：
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接電話必備第四句：稍後再打給您。
經典表達：
Would you leave your name and number and I can call you back?
您能留下您的姓名和電話嗎?我稍後再打給您?
舉一反三：
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接電話必備第五句：您需要留個口信嗎?
經典表達：
May I take a message for you?
我能為您留個口信嗎?
舉一反三：
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注：留言內容一般要包括以下幾個方面。(1)致電人姓名，(2)致電人公司名稱，(3)致電人電話號碼/分機號，(4)留言的日期和時間，(5)收到留言後需要做出的迴應(回撥電話還是等候致電人第二次打入)，(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認)。
6.接電話必備第六句：您能再重複一遍嗎?
經典表達：
Would you repeat that please?
請您再重複一次好嗎?
舉一反三：
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
基本電話英語口語2請對方稍候的用語
(1) 請稍待片刻。 Just a moment, please.
(2) 請等一下。 Just a minute, please.
(3) 請稍等。 Hold on a minute, please.
(4) 請不要掛斷好嗎? Would you hold the line, please?
(5) 請等一下好嗎? Would you wait a mimute, please?
(6) 請等片刻。 Please wait one moment.
(7) 請稍待。 One moment, please.
(8) 請不要掛電話。 Please hold the line.
(9) 請不要掛斷。 Don’t hang up, please.
第三部分、請對方再撥電話( 受話人因故無法接聽電話時，可請對方在某個時間再打來)
(1) 您可以晚一點再打來嗎? Would you mind calling again later?
(2) 您能三十分鐘後再打來嗎? Could you call back in thirty minutes?
(3) 您能三點以後再打來嗎? Could you call again after three?
(4) 您可以三點左右再打來嗎? Would you mind calling back around three?
(5) 請兩點左右再打來。 Please call back around two o’clock.
基本電話英語口語3轉接來電用語
(1) 我看看他在不在。 I’ll see if he’s in.
(2) 我幫你接過去。 I’ll connect you.
(3) 我幫你接給王先生。 I’ll connect you with Mr. Wang.
(4) 我把電話轉給黃先生。 I’ll transfer this call to Mr. Huang.
(5) 我替你接到出口部。 I’ll connect you with the Export Department.
(6) 我幫你接給李小姐。 I’ll put you through to Miss Li.
(7) 我把你的電話轉給魏先生。 I’ll transfer your call to Mr. Wei.
(8) 我把你的電話轉給負責的人。 I’ll transfer your call to the person in charge.
(9) 我把你的電話轉給林先生。 I’ll switch your call to Mr. Lin.
(10) 我找某位銷售人員來聽。 I’ll get you someone in sales.
(11) 我請她來聽。 I’ll get her.
(12) 我去找他來。 I’ll fetch him up.
(13) 我去看看他在不在他的辦公室內。 I’ll just find out if he’s in his office.
(14) 我替你接。 I’ll put you through.
(15) 我替你接這個號碼。 I’ll get the number for you.
(16) 我替你接總機。 I’ll get the switch board for you.
(17) 我幫你轉過去。 I’ll switch you over.
(18) 我來看看能不能替您重接。 I’ll see if I can connect you again.
(19) 你的電話接通時我們會打給您。 We’ll call you when your call is ready to go through.
(20) 對不起這個號碼正在講話中。 I’m sorry the number’s engaged.
(21) 這支電話正在講話中。 The line is busy.
(22) 先生，這支電話在講話中。 The line is engaged, sir.
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