英語故事:Never out of stock(永不缺貨)

【英文原文】


Never out of stock——永不缺貨

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When I overheard one of my cashiers tell a customer, "We haven't had it for a while, and I doubt we'll be getting it soon," I quickly assured the customer that we would have whatever it was she wanted by next week. After she left, I read the cashier the riot act.

"Never tell the customer that we're out of anything. Tell them we'll have it next week," I instructed her. "Now, what did she want?"

"Rain."

【中文譯文】

　　我無意中聽到一個收銀員對一名顧客說，“這個我們已經有些日子沒貨了，我懷疑我們能不能很快上貨”。 我迅速地向那顧客保證說不管她想要什麼，我們下週就會有貨。 在顧客離開之後，我看到收銀員的到極不自然的反應。

“永遠不要告訴顧客我們缺貨，跟他們說我們下週就會有”，我訓那個收銀員。“現在告訴我，那位顧客想要什麼”？

“雨”。