國內第一家無人銀行網點在上海亮相

A China Construction Bank (CCB) branch on Kiukiang Road, Shanghai, is the first "unmanned bank" on the Chinese mainland with its opening last Monday.

中國建設銀行位於上海的九江路支行上週一開門迎客，這家銀行是中國大陸首家“無人銀行”。

Instead of being approached by human personnel, the bank foyer is staffed by a robot, which serves as the bank lobby manager, and is able to communicate with customers to meet their needs and solve their problems.

在銀行大廳迎客的不是人類員工，而是作爲銀行大堂經理配備的一個機器人，它能與客戶交流互動以滿足其需要並解決其問題。

The difference between a traditional self-service bank and the unmanned bank is the intelligent self-service equipment which is able to access various banking services within the branch.

傳統的自助銀行和無人銀行之間的區別在於智能自助服務設備，它能夠訪問分支機構內的各種銀行服務。

Customers at the Kiukiang CCB branch have access to video teller machines and currency exchange machines, as well as interactive services, including Augmented Reality and Virtual Reality.

建行九江路支行的客戶可使用遠程視頻櫃員機、外匯兌換機以及享受增強現實、虛擬現實等互動服務。

The self-service equipment can handle over 90% of the cash and cashless services of a traditional bank.

自助設備可處理90%以上傳統銀行提供的現金及非現金服務。

However, despite the term "unmanned bank," the Kiukiang CCB branch does still maintain a human staff.

不過，儘管名爲“無人銀行”，但九江路支行仍然保留了一名真人員工。